What Our Customers Say

 

Nowhere is our passion for securing dreams more evident than in feedback from our clients. Watch the video or read the comments we’ve received from clients delighted with how Premier Home Finders buyers’ agents helped them secure their ideal properties.

Home buyers

The team at Premier Home Finders provided excellent service on my recent Sydney unit purchase. They were able to provide properties for consideration that covered my brief and provided complete support during the process. I was new to purchasing property in Sydney and the service to me provided value for money in order to limit the downside risks of property purchasing pitfalls in a new location.

 

– Kevin Braund

Premier Home Finders played a pivotal role in helping me purchase my new home. Throughout the entire process, my agent Jill, demonstrated an exceptional level of professionalism, and dedication to ensuring my home buying experience was as smooth and stress-free as possible.

 

Her availability and responsiveness was truly exceptional. Whether it was a quick question about a property, a request for additional information, or a sudden change in my preferences, Jill was always just a phone call or text message away. She went above and beyond to accommodate my schedule, making herself readily available for the property viewing and discussions. Her flexibility and willingness to work around my availability demonstrated her commitment to providing exceptional service tailored to my needs.

I would definitely recommend and will be using Jill again as my buyer’s agent for my next purchase.

– Caroline Porter

Jill Cook was a dream to work with. Just the right mix of good humour and hard work. She had nerves of steel when negotiating and hammered the price down!

– Gillian Dunlop

Jillian is great to deal with. Extremely proactive in sourcing suitable options for her clients. A unique ability to match her clients with the perfect home. A strong negotiator when it some to closing out a deal. Any buyer is lucky to have Jill in their corner.

– Nathan Lang

Jillian from Premier Home finders was exceptional throughout the entire process of purchasing our property. Personable, super lovely, responsive, and very quickly secured a favourable outcome – delivering on our brief. She made it so easy for us from start to finish, it was a truly enjoyable experience to know we were in the best hands, she is real professional and we will 100% use the specialist expertise of Premier Home Finders again in the future.

– Kelly Taylor

Bernadette and her team were fabulous for us. Huge experience, great at interpreting our brief and achieved a great outcome. We would highly recommend.

– Maggie Jackson

Bernadette made the process of buying our house very easy when we were living overseas. She understood our requirements and always provided us with unbiased, thoughtful and well constructed feedback and advice.

We have no hesitation in recommending Bernadette to any prospective buyer.

– Alexander York

We are an expat couple who could not have navigated the COVID environment to secure a property if it were not for Bernadette. We were referred to Bernadette by another friend who highly recommended her services. At first we were uncertain as to the value of a buyers agent, but Bernadette quickly put those concerns to rest with her deep knowledge of the Sydney property market, specific suburbs, drivers of value, price considerations and market sentiment. Additionally, she has a great network of agents that she works with, which gives her access to off market properties as well as a sense of the upcoming pipeline which buyers looking independently do not see.

Bernadette is extremely proactive, constantly thinking from our perspective and going out of her way to address potential issues relevant to the property. She is always responsive to our queries and her video inspections were great, which took away all the challenges of remote collaboration. Under Bernadette’s guidance, we were able to have high conviction in our decision making and move quickly when the right opportunity presented itself. Thank you Bernadette!

– Viola Tang

Bernadette found us our dream family home in Mosman. From our first meeting she understood what we were looking for and guided us calmly through the entire process. I would highly recommend Bernadette to anyone looking for a property.

– Emily Rose

Bernadette was a breathe of fresh air with a willingness to work together to make it happen . There are buyer agents then there is Bernadette, set in real class of her own. Bernadette displayed a deep understanding of the market , a natural chameleon with innate ability to communicate effectively with all walks of life and keep her customers needs at the forefront.

– Josh O’Doherty

Bernadette is fantastic. She worked tirelessly to help me get into the property market, which was particularly challenging given the hot market and I was overseas and unable to travel to Australia due to travel restrictions. Very responsive and professional, and has a great network and relationships in the Sydney property market that gives her clients an edge. Worth every penny.. without Premier Home Finders I’m not sure I would have gotten into the market and if I did I’m sure it would have cost me a lot more.

– William Trembath

Jill was our secret weapon in a highly competitive property market. She guided us through the entire process, showed us through properties that we would never have found otherwise and gave us access to all the latest market information. Throughout our house hunting journey, Jill was professional, tenacious and optimistic, constantly telling us that “a gem is just around the corner”. She was right! We would only ever buy a property through Jill. You want her on your team!

– Mitch & Jess

We highly recommend Premier Home Finders. After finding a property, we contacted Bernadette, her wealth of experience and her adept knowledge of the competitive Sydney property market was evident from the beginning and was key to securing our purchase within budget. Always open and honest in communication and highly professional throughout negotiations. Bernadette worked with us enthusiastically to ensure our needs and outcomes were met in entirety. We couldn’t be happier with our new home and recommend Bernadette to anyone purchasing property in Sydney.

– Damien Horan

We can’t thank Jill Cook enough. She was an absolute pleasure to work with and she made the whole journey of buying a home so seamless and stress free. We had a unique wishlist and Jill certainly delivered in an extremely timely manner. We saw a supremely edited list of properties that fit our brief perfectly. From viewings to settlement on our home, Jill held our hand and guided us brilliantly through the whole process. We now own a property above and beyond our dreams. Thank you!

– Ben & Lisa

We could not be happier that we asked Bernadette to find us our new home. She was extremely pleasant and efficient in her work and went out of her way to assist on numerous occasions.We would recommend Bernadette anytime.

– Jeff Robinson

Jill Cook became our Buyer’s Agent, and she has been outstanding in her role. Jill has always been highly professional, courteous, articulate and friendly. We have appreciated her clear communication, punctuality, attention to detail, thorough investigations and her depth of knowledge and understanding of the housing market. Jill has always displayed a positive, bright, happy and encouraging attitude in our search for the right unit to purchase. We are so thankful for Jill’s help and very excited with the result!

– David & Kerry

It was a pleasure to work with Bernadette at Premier Home Finders. A great buyers agent who is professional, works very hard for her clients and communicates well with all involved.
I highly recommend Bernadette to anyone looking to make their property search and purchase a lot easier and smoother.

– Nick Marlow

Without Bernadette’s knowledge, expertise and strong negotiation skills, we would not have found our dream home in Mosman. It is unlikely we would ever sell, but we would certainly consult Bernadette before buying in the area.

– Emma Rugge-Price

Bernadette actually made purchasing an apartment a pleasure! She took all the stress, hassle and aggravation out of the process and made it a smooth, easy ride from start to finish. Her wide knowledge of the property market and of all of the real estate agencies (across Sydney) meant the detailed information and advice she provided was always spot on. From an investment point of view her analysis of returns and the rental market was invaluable. Bernadette’s range of excellent contacts also meant I didn’t have to worry about finding a conveyancing solicitor or rental agent – she was able to do all of that as well. Her calm professionalism and enthusiasm for my individual project was wonderful. I cannot recommend Bernadette’s services highly enough.

– R. Gugger

Thank you so much Bernadette for your support and professionalism in enabling us to purchase our new property. I found the market difficult to navigate not knowing who to trust and having received untrustworthy advice from a few real estate agents on the Lower North Shore.

Bernadette has been a blessing for our family, with her integrity and understanding, she listened carefully to our situation as having two children living with me which required more space and parking and only having a short time to purchase a property. We appreciated how hard she worked to obtain our perfect apartment.
My lack of knowledge and confidence in the legalities when purchasing a property, Bernadette supported me all the way.

Our family was worried about the financial expense in obtaining Premier Home Finders services, though I will say, we ended up saving on our new property and being very happy to move to a wonderful area in a prime location.

– S. Downs

I would not hesitate to recommend Bernadette as an excellent agent- she was diligent and thorough and met my brief perfectly. She provided me with a wide range of choices in order to show comparables within my budget and also outside my preferred area of choice. It was incredibly helpful in making the final decision! She was easily available and highly professional and assisted me in negotiating a price on my beautiful home. I am grateful to the numerous highly regarded Estate Agents who initially recommended Bernadette to me.

– Melita

We have used Premier Home Finders as both a buyer’s/seller’s agent and have been very pleased with the advice and service provided. Real Estate transactions in Sydney are very expensive and it is absolutely essential to obtain the proper professional advice at all times. This is particularly true when involved with the auction process, which can be highly procedural and very rapid.

Bernadette acted as our buyer’s agent at the auction where we purchased our new home. She explained the process to us in detail, worked with us to establish our limits, and acted on our behalf at the auction. Her knowledge of the market, the auction process, and negotiation strategies saved us many thousands of dollars in the process. Similarly, when we sold our new home at an auction, we used her as our seller’s agent. Her advice and knowledge of the local market and the type of bidders in this neighbourhood was essential in positioning the property at the correct price point in order to maximise value.

I strongly recommend Premier Home Finder’s to any home buyer/seller in the North Shore area. Get advice, and get it early in the process. You can not go wrong with Bernadette.

After trying to buy a place in Sydney for the last five years without any success, we decided to engage the services of premier home finders. Working with Bernadette has been a breath of fresh air.
She is thorough with her research and has great insights into the market. She has been great at communicating with us and fantastic at dealing with realestate agents on our behalf. Most importantly we’ve felt that we can fully trust Bernadette as she has our best interest at heart. I highly recommend Premier Home Finders to anyone looking to buy in Sydney!

– Haissam Aoun

My husband and I contacted Premier Home Finders after realising we needed an expert to get us into the competitive housing market in Bondi Beach. Bernadette was absolutely crucial in helping us buy our dream home for less money than we thought we needed to secure the property. Just as importantly, she prevented us from buying the wrong home for on two occasions by clarifying the potential compromises and long term disadvantages for our goals and lifestyle. We cannot recommend her enough!

– P. Bartelt

Working with Bernadette to purchase my first apartment was the best and most reassuring decision I could have made, especially as a first home buyer in the competitive Sydney market. Bernadette is warm and engaging, she kept me informed as the search progressed and was always happy to answer my 101 questions! Bernadette’s experience, knowledge of the market and exceptional negotiation tactics and skills are the reason I am moving into my dream apartment next month. I would not hesitate to recommend Bernadette and I already have. I cannot speak highly enough of Bernadette’s service.

Thank you Bernadette!

– Emily Sparling

We have engaged PHF second time around and could not be happier. Excellent service throughout the buying and selling phases. Very accessible and provides top notch advice. Could not recommend Bernadette enough!

– Sarah Wahid

“Having never used a buyers agent in any of our previous property purchases, we were in two minds whether we required one. Having had no success in our search over a four month period, together with the fact we were using a large portion of our life savings, for this acquisition we decided to take the plunge and gain the services of Bernadette.

After considering a number of agents, we chose Bernadette as we felt she had the best understanding of our circumstances and a strong insight of the area we were concentrating on, based on the fact that she lived and worked in the same area.

As our search progressed, we realised quickly that this was not a buyer’s market. Prices were increasing fast and properties were being sold quickly. Bernadette’s professional guidance was invaluable in this situation as she kept us focused and upbeat in a very trying environment. As a result of her strong relationship with a number of agents in the area, she always kept us well informed and on top of the market.

Finally, when we found “The Property “, Bernadette was there to guide us with what strategy to use to secure the property. Bernadette also had all the inspections and conveyancing quickly lined up so we were ready to make the best informed offer.

In short, we would highly recommend Bernadette to anyone looking to purchase a property . Bernadette’s market knowledge, contacts and people skills make her a great asset to have on your side when one is looking to purchase a property.”

– Yaz and Kermiz Mosman

“I cannot recommend Premier Home Finders highly enough. Bernadette really listened to me, was able to refine my requirements and made suggestions that I hadn’t even previously considered. In the very hot Sydney market, Bernadette quickly found a perfect property for me, in my price range and was with me every step of the way right through to settlement. Her professionalism, knowledge, experience and warmth saved me untold time, money and stress.”

– Wendy Hamilton

“Bernadette provided an incredibly valuable service to me when purchasing my Balmoral home. I was living overseas and it was such a relief to have a professional working for me to secure this property. She is an excellent communicator and highly professional and I’m thrilled with the home I purchased. I’d highly recommend Bernadette to anyone looking for a buyer’s agent.”

– K. Fisher

We had the good fortune of working with Bernadette and her clients in the sale of the penthouse apartment at 23/76 Wentworth Street, Randwick.
Bernadette was very thorough in the negotiation process which lasted a number of months for her client and in my opinion certainly one of Sydney’s most professional buyers agents. I would have NO hesitation in recommending Bernadette to prospective clients in the future and I sincerely believe Bernadette and her team would certainly assist you in finding a suitable property or new home.

– Peter Maguire

“Once again, a BIG thank you for your assistance with helping us secure this property. My wife and I are extremely pleased with the wonderful & professional service you provided us. If ever again we decide to purchase another property, we’ll know just who to call.”

– Aman Haq

“Bernadette has recently helped us to find a home. My wife and I have both been incredibly impressed by Bernadette’s knowledge of the market, her personal and focussed approach on our desires / requirements, her pro-activeness in finding & suggesting new ideas, her promptness in answering our numerous questions/emails, and importantly, her insights and advice on all properties considered. This advice was priceless. We would highly recommend Bernadette to anyone looking for a home! You will be in good hands!”

– Stephane Andre

“Bernadette provided a professional and valuable service, giving clear guidance to us through a difficult and protracted sales process. Being a direct step removed from the vendor and selling agent helped with our own decision making, and is an experience I would recommend to anyone.”

– Peter Brookes

Investors

We just purchased our second investment unit with Bernadette’s help and can’t imagine buying again without her guidance, even as we become more astute at understanding the property market. Bernadette’s depth of knowledge is vast. She saves time by ruling out properties we think are interesting because she knows so much about different buildings, different streets, and issues that are not apparent. She is responsive, professional and always able addresses our concerns. She is also lovely to be around, which helps when you are looking at places and trying to make.a big decision. She is worth every cent.

– Margaret Fox

We just purchased our second property on the North Shore through Bernadette. Once again she delivered beyond our expectations. Through her excellent negotiation skills and market knowledge she again saved us tens of thousands of dollars on the property. On top of that whenever you need, she has an excellent team of solicitors and building and pest inspectors that she can call upon to provide professional advice. She goes the extra mile and literally takes all the stress out of purchasing a property. We can’t imagine buying a home without seeking her services anymore. She is quite simply the best in the business!

–  Aman Haq

I have just bought my second property with Bernadette, which is a property in Tamarama and she has been amazing throughout the whole search, evaluation and negotiation process. Thanks to her help I avoided buying places that were doomed to incur more expenses over time… and importantly i managed to secure the right one for me at a fair price. Bernadette’s service was impeccable and all i could ask for: dedicated, swift, rigorous and savy. I can’t recommend her enough!

– Stephane Andre

“I was looking to acquire an investment property from interstate in order to take advantage of the growth currently taking place in the Sydney market. I found Bernadette’s knowledge and advice invaluable. I trusted her judgement and appreciated her honesty when properties which I thought looked ok, she deemed not priced realistically. I always felt she had my best interests at heart and I know she worked tirelessly viewing numerous properties and providing detailed feedback and rental assessments for me. I have no hesitation recommending her services and will definitely engage Premier Home Finders again when the time comes to acquire my next investment property.”

– Sandy Barnes

Expats

We are an expat couple who could not have navigated the COVID environment to secure a property if it were not for Bernadette. We were referred to Bernadette by another friend who highly recommended her services. At first we were uncertain as to the value of a buyers agent, but Bernadette quickly put those concerns to rest with her deep knowledge of the Sydney property market, specific suburbs, drivers of value, price considerations and market sentiment. Additionally, she has a great network of agents that she works with, which gives her access to off market properties as well as a sense of the upcoming pipeline which buyers looking independently do not see.

 

Bernadette is extremely proactive, constantly thinking from our perspective and going out of her way to address potential issues relevant to the property. She is always responsive to our queries and her video inspections were great, which took away all the challenges of remote collaboration. Under Bernadette’s guidance, we were able to have high conviction in our decision making and move quickly when the right opportunity presented itself. Thank you Bernadette!

– Viola

I’m currently based in New York and was thinking about purchasing an investment property in Sydney while I was living overseas. When I visited Sydney in October, I found Bernadette and from the first meeting with her, I knew she would work really hard to find me the right property and help me navigate all of the struggles that can come from being considered a foreign owner. Buying property is hard enough, but being overseas and doing it, is a whole other story! I could not have done this without Bernadette. She made this such a seamless, smooth process and took so much stress out of it. I put absolute trust and faith in her. She was my eyes and ears on the ground and I really valued her opinion and judgement. She spoke honestly, always communicated next steps and managed the whole process between agent, solicitor and mortgage broker. We came close to a few different properties, but she eventually found me the perfect property for my financial interests. I’m really happy with what we’ve found and she went above and beyond what I was expecting. I highly recommend her and I will be using her services again (even when I am in the country!).

– Nicolin Collingridge

“After our move from London, a friend recommended we use a good buyer’s agent to de-stress the house-buying process – as well as potentially save us a lot of money as they’d get us into ‘off market’ properties and they know what you can negotiate hard on. Well, thanks to Premier Home Finders, we now know they were right. Bernadette Brennan provided us with detailed knowledge of the Sydney market, sharing her intuitive and informed grasp of the nuances and idiosyncrasies of Sydney real estate. On numerous occasions, due to her strong connections within the estate agent network, she gained us early access to properties, and exclusive access to off-market opportunities. Agents told me they call her first, and that we’d do very well with Bernadette on our side. They were spot on. She’s organised, responsive, a tough negotiator, honest and she dealt with our moments of flakiness with professionalism, calm and good humour. We cannot thank Premier Home Finders enough for helping us with the purchase of our new family home.”

– D. Stent and T. Whybrow

“Bernadette was a trusted adviser to me in our recent purchase of a home in Sydney. I was living overseas at the time and relied heavily on her good judgement, thoroughness and advice. She is highly personable, professional and easy to work with!”

– Elizabeth O’Leary

“My husband and I were keen to find a family home in Sydney having been away from Australia for nearly 16 years and still living in London. What first impressed us about Bernadette was her ability to assimilate our sometimes garbled and inconsistent needs and desires. She asked all the right questions and patiently listened to our feedback, honing her understanding of what we were looking for. When Bernadette started sending us information on houses it was quite obvious that she really understood our combined and respective interests. Finding our perfect family home definitely felt like a partnership with Bernadette and not like working with some kind of third party service provider. We always felt that our interests were at the heart of all Bernadette’s efforts.

Bernadette was always incredibly professional and seemed to get the flow and speed of information just right. Bernadette was always very responsive, which for both my husband and I, was critical. In this line of work being personable and emotionally intelligent is incredibly important and Bernadette hit the mark on both counts. She was a pleasure to spend time with, either in a car speeding around Sydney or on the phone, and one could see that she also had an easy rapport with the all important brokers and agents. There is much nuance to finding and buying a house in Sydney, it is not always straightforward and simple, yet Bernadette was able to navigate comfortably around the convoluted politics and deep rooted relationships that for some might have represented significant roadblocks.

With so much at stake for us, it was of the utmost importance that both my husband and I respected and trusted our home finder and with Bernadette this was par for the course. She was discreet, professional, incredibly well organised and very thorough. We never felt that we were missing out on anything. We always felt confident that Bernadette had it all covered.

We can’t recommend Bernadette enough, particularly if like us, you are living abroad or new to the market. She makes finding a new home, fun and exciting given her boundless enthusiasm and sunny disposition, which she marries so nicely with her business acumen and in depth knowledge of the market. She was an absolute pleasure to work with.”

– Lucinda & Richard Attrill